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Frequently Asked Questions
Simply complete a INFORMATION REQUEST and you
will be assisted within 24 hours.
You are welcome to use any of the telephone numbers to get immediate assistance.
Please keep in mind that the Republic of South Africa's Time Zone is GW +2 hours
1. Electronic Transfers World Wide.
2. Bank Transfers World Wide.
3. Monthly subscriptions by Bank Debit Order.
4. All the above are subject to clearance in South Africa first before any action will be taken.
5. All moneys are strictly payable in advance.
The phone actually do work indoors. However the telephone needs a clear way to the satellite. Should you be using the phone in an office or the like it is better to use an antenna mounted on the outside.
With the initial order all moneys must be cleared before any action will start.
To obtain additional airtime customers are requested to make transfers well in advance so that they don't run out of airtime.
Monthly Charges must be deposited at such a time that the payment will be cleared by the last day of the previous month for which the payment is being made.
How do I Make and Receive Calls ?
To make a call from the Satellite Phone simply dial the required number adding the international code of the recipient's country in front.
To make a call from a earthbound telephone: Dial the country's (where you are dialing from) international access code as well as the required Satellite Telephone number.
On the Satellite Telephone you do not pay for incoming calls.
The Satellite Telephones work world wide. From the South Pole via the North Pole to the South Pole and everywhere in between.
How can the Internet be used ?
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